Privacy Policy

Information we collect

Quote requests

When you request a quote, we collect the information you provide, such as your name, email address, optional phone number, requested service, and message. We also record the TruePage and web address from which the request was submitted.

Please do not include Social Security numbers, financial account or payment-card information, government identification numbers, medical information, or other sensitive information in a quote request.

Business information

We may collect factual information about businesses from public or otherwise permitted sources, from business representatives, and from service providers that help us prepare or maintain TruePages.

Usage information

We use privacy-focused website analytics to understand page visits and quote-funnel activity. This may include pages viewed, referral source, general location, device, browser, operating system, and events such as opening or submitting a quote form. We do not put quote-request content or customer contact details into analytics events.

How we use information

• Operate, secure, troubleshoot, and improve TruePage.
• Receive, review, and deliver quote requests.
• Respond to questions, corrections, removals, and privacy requests.
• Understand traffic and whether TruePages are useful.
• Prevent spam, fraud, misuse, and security incidents.
• Comply with applicable law and protect legal rights.

How we share information

When you submit a live quote request, you direct TruePage to share the information you provide with the business whose page you selected so that business can review and respond to your request. During the pilot, TruePage may deliver the request manually. A submission does not guarantee that the business will respond or provide service.

We also use service providers to host TruePage, store data, deliver operational email, and measure website use. Current providers include Vercel, Supabase, and Resend. They process information for us under their applicable terms and safeguards.

We may disclose information when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or support a merger, financing, acquisition, or transfer of all or part of the service. We do not sell quote-request contact information.

Retention

During the pilot, we retain quote requests for up to 12 months after submission and then delete or de-identify them, unless a longer period is reasonably needed to complete an active request, prevent abuse, resolve a dispute, or comply with law. We may retain support, correction, removal, and privacy correspondence for up to 24 months. Aggregated or de-identified information may be retained longer.

Security

We use reasonable administrative and technical safeguards designed to protect information. No online service can guarantee absolute security. Access to stored quote requests is restricted, and customer contact information is not exposed through public TruePages or analytics events.

Your choices

You may ask to access, correct, or delete information you submitted to TruePage. A business owner or authorized representative may also ask us to correct or remove a business page. Email support@truepage.co. We may need information to verify your identity or authority before acting.

Children

TruePage is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us so we can review and remove it.

Changes and contact

We may update this policy as TruePage changes. We will post the updated policy here and revise the date above. Questions and privacy requests may be sent to support@truepage.co.